The Purr Store
Handmade for curious cats.
Where handmade meets Meow.
Store FAQs
When will be order be sent?
Your order will be Built , packaged and dispatched within 3 days.
How long does delivery take?
Once shipped , we use DPD next day delivery (Tracked)
.
What if something isn’t quite right with my order?
If anything arrives damaged or not as expected, please get in touch straight away.
We’ll always make it right , whether that’s a replacement, a repair, or a refund. We genuinely care that both you and your cat are happy.
Can I contact someone before ordering?
Of course! We completely understand wanting to double-check before you buy.
You can message us directly through the contact form on our website or via Facebook , we’re always happy to help with any questions, big or small.
Do you offer custom or made-to-order products
Yes. Many of our enrichment pieces , like shelves, scratchers, and bridges , can be made to your exact size or finish. Just let us know what you have in mind and we’ll tailor it to suit your home and your cat’s personality.
Still have a question ?
Get in touch.
We strive to provide a prompt and efficient service, aiming to respond to all inquiries within a 3 working days.